FAQ

We are! All of our Cleaners are comfortable with your furry friends. When building your client file, we will ask you for the name of your pet and any special instructions regarding their care while we are in your home. All cleaning products used by are eco-friendly and completely safe for pets!

Thank you for asking! It's very important to ask this question of any service company that may be doing work in and around your home. To answer your question: yes, we are fully bonded and insured.

You are not required to provide any supplies, cleaning products, or a vacuum. Each of our Cleaners is outfitted with their own tools and eco-friendly cleaning supplies. If, however, you would rather we use your own supplies and/or products, just let us know! We can take customized requests if you would like a certain product used in your home or in a specific area of your home.

We want our clients to want to use us. You are never required to sign a contract. We do have a cancellation policy. We require 3 full business days notice if you need to cancel or change any upcoming appointments. When you provide 3 or more full business days notice, there is no cancellation fee. If you provide less than 3 full business days notice, you will be charged 50% of your appointment cost. If you cancel your appointment the day of, or we cannot gain access into your home, you will be charged 100% of your appointment cost.